ABOUT US
At Flooring Matters SW Ltd, we pride ourselves on delivering exceptional flooring solutions tailored to meet the diverse needs of our clients. Our commitment to impartial expert advice sets us apart, ensuring that you receive the best guidance for your flooring projects.
Our Expertise
At Flooring Matters SW Ltd, we bring expertise to every project. With a comprehensive portfolio across a wide range of sectors, we specialise in commercial flooring installations for pubs, clubs, hotels, shops, schools, hospitals, leisure centres, and housing developments. We also provide high-quality residential flooring solutions for private homes, including luxury vinyl tile (LVT), engineered wood, laminate, and more.
Our reputation for exceptional craftsmanship, attention to detail, and a strong work ethic has earned us a loyal base of returning customers. Every project is unique, and we take pride in working closely with clients to deliver flooring that meets your specific needs while enhancing your space both aesthetically and functionally.
Quality and Sustainability
As an award-winning flooring company based in Devon, we maintain trusted relationships with leading suppliers, allowing us to offer a wide range of premium flooring products at competitive prices.
We are committed to environmental responsibility, with deep expertise in eco-friendly flooring solutions, which is backed up by ISO 14001 certification. Our team actively promotes low-impact products and sustainable floor coverings. As part of our ongoing green initiatives, we arrange the collection and recycling of uplifted carpets and vinyls at no extra cost, supporting the circular economy and reducing landfill waste.
We’re proud to be multiple CFJ Award winners, including the Sustainability Award and overall winner at the 2024 CFJ Awards for our innovative work at VIVA Torquay. We’re also delighted to have won two awards at the 2026 CFJ Flooring Industry Awards for our work at The Yacht, Torquay. The project took Installation of the Year and Flooring in Cafes, Restaurants & Hospitality Dining. These wins recognise the quality, craftsmanship and impact of our installations, and they’re a real credit to the whole team.
Whether you’re looking for durable commercial flooring or stylish, sustainable options for your home, Flooring Matters SW Ltd delivers quality you can trust.
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Awards, Memberships and Accreditations
Our Team
At Flooring Matters SW Ltd, we’re proud of our dedicated team. Most of our people are directly employed, and they share our commitment to quality, skill and great service. It’s why customers and contractors across the South West keep coming back to us.
Andy Law, Company Director
Andy founded Flooring Matters in 2016 with a clear aim: quality, sustainable flooring backed by excellent service. What began as a small local business now has over 15 people on the team, working on homes and commercial projects across Devon and beyond.
Andy is a hands-on leader who believes in craftsmanship, sustainability and ongoing training. Under his leadership, we’ve become Which? Trusted Traders, achieved ISO 9001 and ISO 14001 accreditation and won multiple CFJ Flooring Industry Awards.
Supporting Our Community
At Flooring Matters SW Ltd, we believe in making a positive impact beyond our workspaces. We’re proud to support local causes and give back where it matters most. One of our ongoing partnerships is with the RSPCA, where we’ve contributed carpet offcuts for animal bedding and their vans and are planning volunteer days for our team to lend a hand at the centre.
We’re always looking for new ways to get involved with local initiatives and are committed to building a business that cares about its community as much as its customers.
A key part of this is making sure that usable materials don’t go to waste. As proud members of the UK Sustainable Flooring Association (UKSFA), we’re passionate about giving flooring a second life.
In one recent collaboration, we worked with Bespa, Gravita, and FIR Construction to repurpose high-quality carpet tiles that were no longer needed. Through FIR’s connection with the charity Wellbeing in Action, these tiles are now being reused in a new community building in Newton Abbot, helping both people and planet.
Whether it’s through material reuse, fundraising, or hands-on volunteering, we’re proud to play our part. And we’re always happy to hear from charities and community groups who might be able to make use of carpet or flooring materials, so if you know of a worthy cause, please get in touch!
CSR Project Highlight: Citizens Advice Torbay
As part of our ongoing commitment to sustainability and community support, we were proud to work with Citizens Advice Torbay during their 85th anniversary year.
This CSR project involved the donation and installation of new flooring within their premises, helping to create a welcoming, practical and durable environment for staff, volunteers and the people who rely on their services. Wherever possible, material choices and installation methods were carefully considered to support longevity, reduce waste and minimise environmental impact.
Projects like this reflect our belief that responsible flooring isn’t just about how a space looks on day one, but how it performs over time and how thoughtfully materials are used. By supporting local organisations such as Citizens Advice Torbay, we’re able to combine craftsmanship, sustainability and social responsibility in a way that delivers lasting value to the community.
Developing Future Talent
We’re committed to developing talent from the ground up. So far, we’ve supported and trained four apprentices, with more currently progressing through our team. Apprenticeships are a core part of our long-term vision, helping to build a strong, capable workforce for the future.
We’re also passionate about giving young people a meaningful introduction to the industry. In recent years, we’ve welcomed several school students for week-long work experience placements, giving them a hands-on look at life in the flooring trade and a valuable start to their careers.
Training doesn’t stop there, we invest in continuous professional development for our whole team. In 2024, Andy, Charles, and Maisie all successfully completed their NVQ Level 3 in Contracting Operations, earning their CSCS Gold Cards in recognition of their advanced knowledge and professionalism. In 2026, Fiona, our Office Manager, gained her IOSH qualification, supporting our strong health and safety culture. This ensures our systems, processes and day-to-day operations meet recognised industry standards, giving our customers added peace of mind.
By staying ahead of the curve with up-to-date training in flooring techniques, materials, and industry best practices, we ensure every member of our team is confident, capable, and ready to deliver the highest standards of work on every project.
Flooring Matters are Which? Trusted Traders
We’re thrilled to announce that Flooring Matters SW Ltd has been awarded the prestigious Which? Trusted Trader Accreditation!
This recognition is a testament to our commitment to delivering exceptional service, quality workmanship, and the utmost professionalism to all our customers.
