What We Did

Client: Jetty Spa Hotel / Harbour Hotels Group

Location: Bristol City Centre

A Luxury Transformation Beneath a Historic Landmark

We were proud to be part of the transformation of one of Bristol’s most iconic heritage buildings—once the grand Lloyds Bank, now the Jetty Hotel, a luxury spa destination. Originally designed by famed architect William Bruce Gingell, the building draws inspiration from the 16th-century Library of St. Mark in Venice.

Our work took place entirely in the basement, within the original bank vaults—an architectural feature that presented unique flooring challenges.

Precision Work in a Complex Setting

The project required flooring installation across several key areas:

  • Gym
  • Treatment rooms
  • Waiting areas
  • A multi-use function space, also known as the Vault

Each space needed a tailored flooring solution. We installed:

  • Amtico in public spaces and the Vault for a durable, high-end finish
  • Unnatural Flooring in the treatment rooms, offering both practicality and style
  • Everoll impact rubber flooring in the gym to ensure safety and comfort underfoot

Jetty Spa Hotel Flooring - Amtico
Jetty Spa Hotel Flooring
Jetty Spa Hotel Treatment Room Flooring

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Listed Building Constraints and Smart Solutions

Because the original vault doors are extremely heavy and the building is listed, removing them was not an option. To work around this, we ground down the surrounding concrete floors to lower the levels. This allowed us to lay new flooring beneath the doors without altering the structure.

After levelling, we applied DPM (damp-proof membrane), latex screed, and then installed the new floor coverings – delivering both performance and preservation.

Expertise in Hotel Flooring

This project highlights our experience in delivering hotel flooring solutions that balance aesthetics, functionality, and the challenges of working within historic and listed environments. From spas to gyms to event spaces, we help elevate hospitality interiors with precision, care, and craftsmanship.

Client Testimonial

“The team at Flooring Matters once again did a fantastic job for us at our new spa and treatment areas at the Jetty Hotel in Bristol. They were called in at late notice and worked tirelessly to ensure the works were completed for the handover date. As on previous jobs, all works were completed to a high standard within budget.”

Mike Kean
Director of Projects and Development

Jetty Spa Hotel Treatment Room Flooring

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