This homeowner in Ogwell wanted fresh floors throughout. They asked for a warm, practical finish downstairs and a soft but hardwearing carpet upstairs. We supplied and fitted both, including two staircases, in just two weeks.

Project at a glance

  • Location: Ogwell, Newton Abbot
  • LVT: Invictus Maximus Silk Oak, Latte (75 m²)
  • Carpet: Unnatural Flooring New England, Danbury (54 m²)
  • Stair nosings: Stairrods bendy bullnose in antique brass
  • Areas: Hallways, lounge, kitchen diner, three bedrooms, landing, two staircases
  • Install time: 2 weeks
    Project cost: £16,600 including VAT
Curved bottom step with bendy bullnose stair nosing

Preparation and Installation Process

Starting with the subfloor

Every great floor depends on what lies beneath. First, our team uplifted all the existing flooring, around 125 m², and sent it for recycling. Next, we laid 6mm flooring-grade plywood where needed. Then we latexed and smoothed the subfloors so the new LVT would sit perfectly flat.

Flooring Matters Subfloor prep for the LVT

LVT through the living spaces

The customer chose Invictus Maximus Silk Oak in Latte for the main living areas. It runs through the ground floor hallway and lounge. It continues down the stairs to the lower ground floor hallway and kitchen diner. The long 9 x 48 inch planks make each room feel bigger and brighter.

LVT suits busy family homes. It’s water resistant, easy to clean and kind to pets. We fully bonded it with the manufacturer’s recommended adhesive for a solid, quiet feel underfoot.

Herringbone LVT in a Kitchen in Bovey Tracey

A staircase with a difference

The LVT staircase is a real highlight. We finished each step with Stairrods bendy bullnose nosings in antique brass. These flexible nosings let us wrap the curved bottom step in one smooth line. They also add a fine accent that frames every tread. The winders needed careful cutting so the grain flows naturally around the turn.

Herringbone LVT in a Kitchen in Bovey Tracey
Tools used for laying LVT and Nosings on Stairs

Unnatural Flooring upstairs

Upstairs, the customer wanted the look of natural sisal without the downsides. Unnatural Flooring’s New England range gives that woven texture. But it’s softer on bare feet, stain resistant and far more durable.

We fitted Danbury across three bedrooms, the landing and the second staircase. We laid it over 8mm contract underlay and used specialist stair adhesive on the treads. The winder steps sit crisp and tight, with the weave running straight on every one.

Herringbone LVT in a Kitchen in Bovey Tracey
Unnatural Flooring Carpet on the Stairs
Unnatural Flooring Carpet on the Stairs

The Result

The finished home feels joined up from top to bottom. Each floor suits how the rooms are used, and both staircases now act as features.

Thinking About a Similar Look?

If you’re considering Wide Plank LVT for your home, it’s a great way to achieve the look of real wood with added durability and ease of maintenance. Visit our showroom in Heathfield or get in touch to discuss your project—we’re always happy to help.
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4.9
Based on 57 reviews
Lisa W. profile picture
Lisa W.
2 months ago
Great service , communication and installation. Very happy with our kitchen floor.
Samara B. profile picture
Samara B.
2 months ago
Flooring matters and the whole team have been brilliant. From the moment myself & husband walked into the shop to pick the flooring out with Neil to when the guys came and did all prep work and laid the flooring has been excellent. The guys who did the flooring were absolutely brilliant! They took their time and prepped the flooring amazingly and didn’t realise the amount of prep work there was to do but wow the outcome is beautiful! It’s changed the whole downstairs of my home. Also my puppy and 4 year old kept annoying the guys but they didn’t seem to mind and loved having the attention 🤣
Chris G. profile picture
Chris G.
3 months ago
Had the herringbone tiles fitted in our lounge last year and returned again recently to have our bedroom done the same. Neil and the boys have done a fabulous job as usual and we are not disappointed. We would recommend Flooring Matters to anyone as they are fast, friendly and efficient and clean.
We needed flooring for our new property & had been messed around by another company. We searched on Trust Pilot and Flooring Matters of Heathfield, Newton Abbot came up as being good. We went to visit their easily accessible shop at Heathfield where Neil talked us through the different vinyls & then visited our property within three days to measure it up. Their price was very competitive & they booked us in for the floor to be laid within three weeks. Iain, who laid the floor, was easy to get on with & a quick worker. Flooring Matters made the whole experience so easy and we would recommend them to anyone who wants new flooring,
Robin G. profile picture
Robin G.
4 months ago
Very prompt response to my enquiry leading to a personal visit by a Director to view my project which was non-industrial. I was impressed by Andy's interest in my small project to clad the internal walls of my garage with Altro. I had had previous experience of Altro when involved in projects in the pharmaceutical industry, and felt it would be ideal to present a bright, clean, easily maintained wall surface to convert my single garage into a smart, neat, attractive restoration studio and workshop. The final result from Andy's team was outstanding and has more than met my expectations. The installers were polite and experienced and tackled the occasional difficulty such as my domestic power supply being underpowered for their forming machine. This was effectively dealt with in a friendly and positive manner and was successful. Thank you team. When I finally have other trades complete the works, I will happily supply photographs of the finished work.
Helen T. profile picture
Helen T.
6 months ago
Very professional from start to finish. Easy and very helpful with knowledge to get the correct covering for area, (high footfall). All in all an excellent service throughout ordering to fitting.
Ringmore D. profile picture
Ringmore D.
6 months ago
We've used Flooring Matters on a variety of projects over the last few years and we've always been delighted with the results. Whether it's commercial or residential... carpet, vinyl, timber or floor sanding... the workmanship and collaboration is always excellent. Charles and the team excel with their technical product knowledge and their approach to floor preparation, which really sets them apart! We'd have no hesitation in recommending them to others.
Ronnie K. profile picture
Ronnie K.
6 months ago
The work was carried by very helpful employees, and kept me up to date on the course they would take each day. They did an excellent job and would have no hesitation in using Flooring Matters again. I have had many complements from my friends when they saw my new floor
Joanna M. profile picture
Joanna M.
7 months ago
Negotiated a great deal with my team fitting the floors. Our entire bungalow now has this gorgeous flooring. We have a few rugs but mostly just like to see the grain effect. It's been great with the animals too. Neil also gave me advice on what glue and trowels to use. Excellent customer service despite knowing he wasn't going to fit.
Peter T. profile picture
Peter T.
7 months ago
Had bedroom, landing, stairs, lounge and dining room carpets replaced, and a new lvt floor in the hallway. Stu and Ellis did a fantastic job and I would definitely recommend Flooring Matters to anyone.
Matt C. profile picture
Matt C.
9 months ago
I’m over the moon with my new LVT flooring and carpet from Flooring matters !!! From start to finish they were incredible and kept me informed every step of the way! The lads who installed the flooring were professional, efficient and took care with everything the did! Worth every penny. When I need more flooring in the future I’ll be using this company! Thanks guys 👌🏽
Richard C. profile picture
Richard C.
10 months ago
Stick down flooring in our new extention. Fantastic service, 5 stars for the fitter great work ethic and attention to detail. Would highly recommend this company for your flooring needs.
Fiona P. profile picture
Fiona P.
12 months ago
Citizens Advice Torbay (CAT) is a local independent charity. We celebrate 85 years of serving our community this year and we decided to mark this anniversary by refurbishing our very tired premises in Paignton. Flooring Matters responded to our plea for help and provided new floor covering throughout our offices. It has given our Citizens Advice Centre a new lease of life and the different colours and patterns used in each room are fresh and vibrant. Led by Maisie Williams, Social Housing Project Manager and her team the work was wholly completed with commercial off cuts and unused flooring tiles. Not only does this contribute to their sustainability objectives but delivers a community project that will change the working experience for our volunteers and provide a warm welcome for our clients. Thank you Flooring Matters.
Keith B. profile picture
Keith B.
1 year ago
We recently had Flooring Matters lay new ULT flooring for us following the removal of some internal walls in our house. From start to finish the responsiveness, attention to detail and the level of professionalism was exceptional. Our job was a bit difficult requiring a "matching up" of the new flooring and an existing carpet. The installers Sturt & Tory were incredible reflecting those same attributes as Flooring Matters. We did a competitive tendering process and although Flooring Matters were more expensive it was well worth paying that little bit extra to get the outcome we have. We have absolutely no hesitation in recommending Flooring Matters if you have a ULT flooring requirement.

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